Guest Relations

Just for you

At ACC Liverpool we pride ourselves on our attention to detail and high quality of customer care. Innovative and unique, we provide a range of services on site to make your visit to ACC Liverpool as smooth and enjoyable as possible.

We provide a range of high quality guest services to ensure your visit to ACC Liverpool is a successful and enjoyable one. Among these is our Guest Relations desk, open throughout the day to provide you with any information or help you require. The desk is located in the city side of the Galleria and is open on all event days. It provides a range of useful information and guidance, such as bus and train timetables and restaurants and hotels as well as selling tickets to a range of local attractions and concerts.

 

Tickets For Local Attractions

City Explorer

For visitors enjoying a longer stay in Liverpool, tickets for some of the city’s best attractions are available to purchase directly from our Guest Relations team.

See the sights from a City Explorer open top bus, sample the delights of Liverpool’s Gin Distillery or take a walking tour of the world famous waterfront. Simply drop by the Guest Relations desk in ACC Liverpool’s Galleria for more information*.

Attractions include:

  • City Explorer Liverpool
  • Liverpool Gin Distillery
  • Beatles Story
  • RIBA Walking Tours
  • The British Music Experience

And more…

* Tickets are only available to purchase via debit or credit card

Wi-Fi

Wi Fi Delegates

Access to fast Internet has become an essential part of our everyday lives. ACC Liverpool was designed with cutting edge Internet infrastructure built in. Wi-Fi Internet connectivity is available throughout the venue, fast and free to visitors and delegates.

With events now reliant on Internet provision, ACC Liverpool offers Wi-Fi access throughout the building. From communal areas such as the coffee shop in the Galleria, to exhibition halls, break-out conference rooms and the auditorium, Wi-Fi access is complimentary and widely available. In addition, as delegates you are welcome to use the E.On Business Centre for Internet and other office-related services.

Have You Considered?
Liverpool's Finest

Liverpool is a vibrant, modern city, proud of its rich heritage and renowned for its friendly people. Visit Liverpool and enjoy everything it has to offer. Here is just a sample of what's available.

Staying

Pullman Liverpool Hotel

Pullman Liverpool Hotel

Pullman Liverpool, voted Hotel of the Year 2019, is one of the city's most stylish hotels. Conveniently integrated into the Liverpool event campus, this contemporary hotel offers 216 comfortable rooms and suites, and a top-notch menu to suit every taste thanks to signature dishes in their on-site restaurant.

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Eat & Drink

Dine at Pullman Liverpool

Dine at Pullman Liverpool

Dine in ACC Liverpool's on-site hotel, Pullman Liverpool, located at Kings Dock next to the venue. Their spectacular restaurant has been built on seafood, however the menu offers a variety of meat and vegetarian dishes that make it accessible to all.

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Shopping

Liverpool ONE

Liverpool ONE

Located by the city’s iconic waterfront, Liverpool ONE is one of Europe's leading retail and leisure destinations. With more than 170 stores, bars and restaurants, a 14 screen cinema and even a park, you’ll always have a fun packed day here.

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City Central Shopping

City Central Shopping

The beating heart of Liverpool’s retail scene, just minutes away from the venue, City Central Shopping comprises five shopping centres, two hotels, two theatres and more than 400 shops. There’s something for everyone and every budget.

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Attractions

British Music Experience

British Music Experience

The British Music Experience tells the story of British Music through costumes, instruments, performance and memorabilia from the Beatles and Bowie to Adele, Oasis and The X Factor.

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Liverpool ONE

Liverpool ONE

From high street favourites to high-end boutiques, your fabulous shopping experience is a short stroll from the venue. Stores open until 8pm weekdays, so there’s plenty of time to hit the shops.

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